Category: Billing and Support
Last updated: Tuesday, 30 September 2025

How to make a manual payment

If you need to make a one-off payment, you can do this anytime via the Self Care Portal — it’s quick, secure, and super easy.

Here’s How to Pay in the Self Care Portal:

 
1.    Log in to the Self Care Portal.
2.    Go to the Payment tab.
3.    Enter your card details (number, expiry, CCV, name) and the amount you'd like to pay.
4.    Click Pay and you're done!
 
 
If you would like to use this card for your monthly direct debit, just tick the box that says “Also register this card for Direct Debit” before you click Pay.

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